Where The Music's At

• Weapons of any kind
• Alcohol
• Wrapped gifts
• Professional Cameras w/ detachable lenses
• Balloons
• Illegal drugs/substances
• No outside lawn chairs or stadium seats
• Glass containers
• Cans
• Hard sided/large coolers
• Average sized bags/backpacks
• Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized backpacks
• Laser pointers
• Umbrellas
• Strollers
• Animals (except service animals)
• Fireworks
• Blankets larger than 4'x6'
• Metal Water Bottles
• Chains & Studded Jewlery/Belts
• We reserve the right to not allow any bag or other item deemed inappropriate by Cascades Amphitheater or per tour request. All items are subject to change without notice.

PREMIER PARKING: Includes a parking spot within close walking distance to the main ticket gates! Premier Parking is located in Lot B. Limited Availability. THIS IS NOT A CONCERT TICKET.

RESERVED PREMIER PARKING: Park closer to the venue regardless of your arrival time! Head to the designated reserved parking spaces in Lot B right next to the main ticket gates. Limited Availability. Autos only. THIS IS NOT A CONCERT TICKET.

QUICK OUT PARKING: Quick and easy exit after the show! Quick out parking is located in Lot C. Limited Availability. THIS IS NOT A CONCERT TICKET.

OVERSIZED VEHICLE PARKING: Includes parking for RV's/Limos/Buses/Large vehicles with easy entry and exit. Oversized vehicle parking is located in Lot C. There is NO overnight parking or camping permitted. Limited Availability. THIS IS NOT A CONCERT TICKET.

CARPOOL PARKING: The YES Carpool Program gives those arriving in groups priority parking. There must be at least 4 passengers in your vehicle to qualify. To participate, please print and tape this PDF face up to the middle of your windshield.

• Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). 
• Cameras – nonprofessional only, no detachable lenses
• Water Bottles - Factory sealed or empty bottle (no metal), up to one liter per person. Flavored water/ sports drinks are NOT allowed.
• Personal fans & misters (has to be empty going into the venue).
• Non aerosol sunscreen
• Personal sized blankets no larger than 4'x6'
• Food in a clear 1 gallon ziploc bag
• Binoculars

No outside lawn chairs or stadium seats are allowed into the venue. Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on dropdown on our upgrade page and select "Lawn Chair Rental".

For weekday shows, shuttles will be provided by Northwest Navigator. The shuttles will start at doors and go until the show starts, resuming shortly before 11pm. They will pick up and drop off from the 99th St. transit station. This service is $7 card only once you arrive at the amphitheater.

For Saturday and Sunday shows, C-TRAN provides Amphitheater shuttle service to the show from the 99th Street Transit Center every 15 minutes. These services begin when doors opens and run until the show starts. This service provides a quick and hassle-free alternative to parking in the amphitheater lots. The round-trip fare is $2.00 per person CASH ONLY. Children 18 & under may travel for free. Please have the exact fare to hand, as C-Tran drivers cannot provide change.

Only small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags no bigger than 12"x12"x6” will be allowed inside the venue.

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

If you lose an item while you are at an event, you can visit our Guest Services stand located at the East Main Entrance to see if it has been turned in or call (360) 816-7000.

Cascades Amphitheater is taxi/rideshare/Uber accessible. After approximately 9pm, all traffic lanes out of Cascades Amphitheater become exit-only. Rideshare will pick up passengers on the corner of NE 174th St & NE Delfel Rd.

Medication must be in the original container and/or have the label pertaining to the prescription. It is recommended guests have documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

You can text us at (360) 317-2494 on show days with any questions.

We allow camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in without a media pass.

In the event of a cancellation, ticket holders will be notified directly via email. Refunds will be available at the point of purchase.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Cascades Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Guests are permitted to bring in one (1) factory-sealed or empty bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Refillable plastic water bottles are permitted. Camelbaks and stainless steel water bottles are not permitted. Water refill stations are located near each restroom.

If you have a large party that will be attending the show and are interested in hospitality options, please contact our Premium Seating Department at 360-816-7004. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

The venue has a variety of delicious food and beverage options available for purchase.  Please note that items and pricing are subject to change from event to event. 

If you’re experiencing issues with your concert tickets, please submit a request through our Ticketing Support Form. A member of our Ticketing Support team will review your request and get back to you directly.

Ticket issues/support include:

• Purchasing concert tickets

• Locating concert tickets in your account

• Issues with mobile tickets or barcodes

• Concert ticket transfers

• Rasale of Concert Tickets

• Concert Ticket refund / exchanges

• Presale codes

• Account access and login issues

• Accessible or companion concert tickets

For assistance with parking purchases, including refunds, upgrades, or other parking-related questions, please contact the Box Office at 360.816.7000 or cascadesamphitheater@livenation.com

For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at 360.816.7000 or cascadesamphitheater@livenation.com

If a purchase you made during your visit to Cascades Amphitheater, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.

If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at cascadesamphitheater@livenation.com or 360.816.7000. We'll be happy to investigate and help resolve the issue.

To help us review your request as quickly as possible, please include:

• A brief description of the issue, the date of your visit, and copy of your receipt, if available.

A member of our team will review your inquiry and may ask for additional information.

VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.

If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.

VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider. 

Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.